I have to admit that I’m not the best at outsourcing yet. I am picky, and want things done a certain way. However, I do plan to change this in the very near future, as I begin to bring on more team members. I recognize I need to have people I hire who can help me with running the day-to-day tasks of my business.
Although I’ve always hired the occasional person to do work for me, it has always been for a short period of time. One of my experiences this past spring was to hire a transcriber for an audio. In hindsight, I could have transcribed it all myself in less time. I am a very fast typist, and have used free software to get the job done before.
I ended up hiring someone on Odesk. After she had agreed to the contract, she asked for a bonus payment (before even completing the work)!
Looking back, though, I know I was partly to blame.
My main 2 mistakes included:
- Hiring someone who was not fluent in all aspects of the English language – Although she passed my testing of homophones such as “two,” “too,” and “to,” and could put words together accurately when writing her own sentences, she couldn’t always accurately interpret our spoken words. I take it that our North American accents made it harder for her to understand what we were saying.
- Looking for someone relatively inexpensive –The time that I had to spend afterwards fixing up the printed transcript, could have been better spent on money-making projects.
Anyway, this was a great learning experience, and taught me a lot! I’ll touch more on that in a future post.
As I look for ways to grow a quality, outsourcing team, I’ve been listening to a FREE 4-part video series that Melissa Ingold has put together on outsourcing. She is a very inspiring, smart entrepreneur with quite a story behind her (it hasn’t all been easy for her either). In her videos, she has given me some great ideas, and the motivation to move forwards in my own business. If you are ready to grow an information-publishing business, she will teach you about outsourcing, creating systems, and marketing.
What are you waiting for? It’s free! Listen to the first video here! 🙂